NDIS national headquarters generating $180 million annual economic impact in Geelong

The National Disability Insurance Agency's decision to base its national headquarters in Geelong has generated an annual economic impact of approximately $180 million for the region, according to the latest assessment by Deloitte Access Economics, commissioned by Committee for Geelong.

The NDIA now employs 3,200 people in Geelong — making it the single largest employer in the city centre — and has committed to expanding its local workforce by a further 400 positions over the next two years. The agency's Geelong operations support the management of supports for more than 640,000 NDIS participants nationally.

The direct employment impact is amplified significantly by the economic activity generated by employees, with the agency's payroll of approximately $290 million flowing largely into Geelong's local retail, hospitality, housing, and services economy. An estimated 1,100 additional jobs across local businesses have been created as a direct result of the NDIA's presence.

The NDIA headquarters also anchors Geelong's growing government and professional services sector, which has attracted additional Commonwealth agencies and private sector service providers to the city. Six major consulting firms have established Geelong offices specifically to service the NDIA and the broader disability services ecosystem that has grown around the agency.

Geelong mayor Trent Sullivan said the NDIA's ongoing growth vindicated the City Deal investment in the office infrastructure that attracted the agency. "This is what a single bold decision looks like over time — it becomes the foundation of an entire sector," he said.

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